Executive Bios

DIANA L. PROCTER, President

Background:  Diana L. Procter co-founded MSI after acquiring extensive professional experience in supply chain and program management with the United States Air Force, National Steel and Shipbuilding (NASSCO) and San Diego Gas and Electric. Trained in lead auditing quality management systems meeting ISO 9001 requirements and environmental management systems meeting ISO 14001 requirements, she has led hundreds of companies to ISO and AS registration.  Diana’s Resume.

VIVIAN WU, ISO Coordinator

Background: Vivian Wu provides ISO implementation and program management services as well as general consulting. She is a trained internal auditor and develops QMS related documents for numerous organizations with MSI. Prior to becoming an ISO consultant, Vivian Wu was a Principle Staff Electrical Engineer for Motorola, providing technical expertise in various electrical disciplines. She is experienced in leading programs from start to finish to satisfying customer/program requirement, as well as on-time delivery.

MICHAEL BATCHELDER, Business Manager

Background: Michael Batchelder assists in all ISO/AS implementation and program management services, training and general consulting to a variety of organizations through Management Systems International in Carlsbad, CA. He is professionally trained and has been taking an initiative approach in learning about Quality and Environmental Management Systems. Michael prepares all check sheets, inputs audit findings, and generates the reports to develop knowledge and experience in Quality and Environmental Management Systems.

ELAINE JOHNSON, Marketing Coordinator

Background: Elaine Johnson is the Marketing Coordinator for Management Systems International, LLC. She is responsible for coordinating online marketing efforts as well as overseeing customer project sites on SharePoint. She joined MSI in 2010, and since that time has she has worked on various projects assisting and providing support for customers through cloud technology.

Want to know why your company needs to achieve international standards – and MSI is your superior source for ISO and AS implementation?
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MSI ISO Consultants typical background

MSI consultants are assigned based on needs of the customer and after receipt of approval to proceed. However, the training and experience level of MSI consultants typically meets or exceeds the following:

  • M.B.A. or other advanced degree
  • Trained and/or Certified Quality and/or Environmental Auditor,
  • 10+ years experience as ISO 9001 and/or ISO 14001 specialist with experience in a variety of industries and companies.
  • 20+ years experience in business operations, management and/or consulting