ISO
9001
is International organization for standardization
9001 means a set of quality management standards,
which are completed in 1982 and published
in 1983. Now more than 90 countries have adopted
ISO
9001 2000 as national standard. ISO
9001 series consists of following
three standards:
-
ISO 9001 Quality Management systems
– Fundamental
- ISO
9001 Quality Management systems
– Requirements or specifications
- ISO
9004 Quality Management systems
– Guidance for Performance Improvement.
The
various benefits for adopting these standards
are:
- Quality
of product or service improves
- Management
system improves
- Less
customer complaints indicates Customer
satisfaction
- Waste
elimination
- Internal
communication of your organization improves
- Market
opportunity increases
If
your organization is already ISO certified
then it’s your responsibility that you
should maintain quality and thus in turn maintain
the standards. But if your organization is
not ISO quality management system certified
then you must ascertain your organization’s
plan so as to achieve ISO
certification. When someone purchases
a product from an organization which has ISO
9001 standard certification with appropriate
standard then the customer has assurance that
the quality he receives is what he is expecting.
