MSI PROJECT PROFILE
ISO 9001:2008 Implementation | Hardin Optical
About Hardin OpticalISO9001:2008, Hardin Optical (Bandon, Oregon) MSI Serving Since 2009
Hardin Optical is a rapid prototype, development and custom fabrication manufacturing company, specializing in high precision optic components and systems.“MSI assessed our strengths and weaknesses and then provided the leader-ship needed to make Hardin Optical ready for the ISO 9001 certification audit. The tools and guidance we received from Diana Procter’s coaching were vital to making our goals a success.” Michael Hardin, GM Hardin Optical
After the ISO registration, SureResults™
ISO9001:2008, Hardin Optical (Bandon, Oregon) MSI serving since 2009Support Hardin Optical maintain ISO certificate through conducting:
Internal audits at planned intervals in determining whether Hardin Optical QMS conforms to the requirements of the ISO 9001:2008
Management reviews at planned intervals to ensure the continuing suitability, adequacy and effectiveness of the QMS
Utilizing corrective/preventive actions to mitigate nonconformance’s of the process and/or product.
Registration was completed on October 30, 2009, with zero findings by ISA’s Mr. Mohamad Almaoui. Some of the strengths observed during the audit were as follows:
Quality objectives were well established and communicated to employees.
Processes were well monitored through daily customer-focused morning meetings, semi-annual management meetings, quarterly All-Hands meetings, weekly tactical meetings, internal audits, establishment and monitoring of quality objectives.
Detailed Management Review meetings with proper discussion of relevant inputs and outputs.
Value added data was well collected and analyzed.
Customer satisfaction and complaints were well documented and analyzed.
Hardin Optical ISO 9001:2008 registration program was started on December 18, 2008, and completed on October 30, 2009, with zero findings. Hardin Optical currently is on MSI’s SureResults™ program.
|“We are thankful for the work done with MSI and would recommend their leadership to companies committed to achieving ISO 9001 certification.”|
Michael Hardin GM Hardin Optical
MSI Scope of Work
In true partnership with Hardin Optical (Bandon, Oregon), MSI:
Provided consulting services with Turnkey implementation using SurePath™ methodology
Established the QMS process from ground zero, controlled and maintained through the use of Proquis, a Compliance Management System software
Guided Hardin Optical QMS processes in reaching program milestones with 100% on-time completion
Conducted Internal Audits, and attended Management Review meetings
Presented in pre-assessment audit, and registration audit to ensure the registration certificate realization.
Ongoing maintenance began after the registration audit in 2009, using our SureResults™ methodology.
Developed required process procedures and Quality Manual by interviewing employees in their related functions.
|Before the ISO registration, SurePath™:|
Trained personnel on ISO 9001:2008 Overview, as well as QMS process implementation
Coached the Corrective and Preventive Action process nonconformances found in the QMS during the Internal Audit, and/or through the Receiving Inspection
Showed required material/data samples for Management Review meeting, and presented in the Management Review meeting for guidance.
Presented in pre-assessment audit and registration audit to ensure the registration certificate realization.