MSI assessed our strengths and weaknesses and then provided the leadership needed to make Hardin Optical ready for the ISO 9001 certification audit.

The tools and guidance we received from Diana Procter’s coaching were vital to making our goals a success.

— We are thankful for the work done with MSI and would recommend their leadership to companies committed to achieving ISO 9001 certification.

Michael Hardin, Hardin Optical- Bandon, Oregon

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