MSI PROJECT PROFILE
ISO 9001:2008 Implementation | Broadcast Microwave Systems
About Broadcast Microwave Systems(Poway, CA) MSI serving since 2010.
BMS designs and manufactures portable COFDM (Coded Orthogonal Frequency-Division Multiplexing) digital microwave systems, including a full line of analog and digital COFDM portable and fixed transmitters, receivers, and accessories from 1.4 to 15 GHz.
Broadcast Microwave Services began pursuing ISO 9001:2008 certification March 2010, and completed implementation March 2011. Project was delayed due to high volume of customer deliveries at year end and change of personnel.
As a result of doing business with Management Systems International, BMS received the following results:
Quality objectives were well established and communicated to all employees.
Processes were well monitored through daily customer-focused morning meetings, semi-annual management meetings, quarterly All-Hands meetings, weekly tactical meetings, internal audits, and establishment and monitoring of quality objectives.
“MSI is reliable, knowledgeable, experienced, adaptable and committed to helping BMS keep to our schedule.” Karen Shaffer, Operation’s Analyst Broadcast Microwave Systems
MSI Scope of Work
In true partnership with Broadcast Microwave Services, MSI:
“BMS is a unit of a larger organization and their customers were requiring certification to maintain contracts. MSI earned the project through a competitive process. We provided the leadership needed to make Broadcast Microwave Services ready for the ISO 9001 certification audit. ” Diana Procter President
MSI’s SurePath™ Approach