About MSI

MSI Supports: 

ISO 9001, ISO 14001, ISO 45001, and ISO 13485:2016. Soon to be adding the new Healthcare Quality Management Standard ISO 7101: 2023

Why MSI Exists

Taken from the inspiration of Simon Sinek’s “Start with Why,” Management Systems International (MSI) exists to increase Companies’ value towards greater Excellence whether in their quality systems or environmental protection by applying the ISO Standards.

As a corporate buyer, and like most of us working in industry, we want to make a difference by improving companies’ performance and increasing employees’ job satisfaction. We strive to consistently improve quality and make an overall difference in our environments.




Successful, growing companies work with MSI to develop their internal processes systematically to meet the International Standards of Excellence and improve their value and peoples’ lives.


Submit your info on our RFI form to get a complimentary implementation strategy and budget analysis. https://msi-international.com/information-request/

MSI powers forward service, government, aerospace, defense and manufacturing companies of any size by helping to critically meet international standards. When you choose us to expertly implement your quality and environmental systems, we ensure you will continually achieve ISO certification for a breadth of profitable benefits.

Whether we are providing in-person service and training throughout the United States, or online from our San Diego facility, we tirelessly realize our vision and fulfill our mission for your long-term success.

Where Expertise Meets Purpose and a Little Bit of Humor

Welcome to MSI, a place where we’ve been shaping the world of ISO consulting since the glorious days of 1998. Back when we thought Y2K might be our biggest problem, we were busy laying the foundation for a company driven by a vision far greater than just compliance and standards. We’ve been here since the era of floppy disks, but our approach to quality and excellence is anything but outdated.

Our Vision: Making a Difference in the World!

At MSI, we’re not just about ticking boxes and meeting standards. We’re here to revolutionize how companies operate and enhance employees’ lives. Through innovative development and maintenance of management systems, we aim to lead industries towards operational excellence. Our vision is grand – we’re not just changing companies; we’re changing the world, one management system at a time.

What is an ISO Management System?

A management system is a proven framework for managing and continually improving your organization’s policies, procedures and processes.  MSI has established well over 65 of these systems for leading companies and Diana Lynn has led each project. See our Gap Analysis worksheet ISO 9001-2015 GAP Analysis Review


MSI’s History

Founded in 1998, MSI employs an industry-leading team of highly qualified and experienced consultants and trainers who provide synchronized and superior service. When we started, we focused on the Environmental ISO Standard 14001, as it had just been published a couple of years prior to MSI’s beginning. 

Now, over 25 years later, we have enabled more than 600 companies to reach ISO certification. We all have a passion for preserving and enriching the environment.  All of us wanted to improve the quality of our lives by providing better for our families. And since 1998, we’ve wanted to help others do that as well.


Creating Greater Potential

The best businesses work as complete units with a shared vision. This may encompass information sharing, benchmarking, team working and working to the highest quality and environmental principles.

A management system helps your organization to achieve these goals through a number of strategies, including process optimization, management focus and disciplined management thinking.


MSI’s Vision

Making a Difference in the World!

MSI improves companies’ performance and employees’ lives by innovatively developing and maintaining management systems that deliver strategic and continuous improvements for companies in pursuit of operational Excellence and for industries in that excellence is a must.


Values That Define Us

Our guiding principles are as robust as they are heartfelt:

  • Leadership: Steering the ISO ship with wisdom and foresight.
  • Excellence: Aiming high, because that’s where true transformation happens.
  • Integrity: Our moral compass is unwavering, guiding every decision and action.
  • Entrepreneurship: Innovation is our middle name (well, not officially, but you get the idea).
  • Continual Improvement: Always evolving, forever improving.
  • Confidentiality: Your trust is our treasure, and we guard it zealously.
  • Caring: We care for your business as if it were our own.
  • Quality Environment for Future Generations: Crafting a legacy that lasts beyond today.


Our Mission: Empowering Change, Ensuring Success

We don’t just provide management systems; we offer platforms for transformation and success. Our mission extends beyond achieving certifications; it’s about making a lasting positive impact on companies and their employees.

Setting MSI Apart: Your Trusted Partner for Life

What makes MSI unique is our commitment to not just guide but to shoulder the heaviest load for our clients. Writing the procedures for any ISO certification isn’t just a service; it’s a craft we’ve mastered. We do the hard work so you don’t have to, making the path to certification smoother and clearer.

Our Goal: Creating Lifelong Loyalty and Trust

At MSI, we aim to be more than a consultant; we aspire to be a trusted resource for life. We believe in building relationships that last, fostering loyalty through unparalleled service, and unwavering dedication. We’re not just your consultants; we’re your partners in excellence, today, tomorrow, and beyond.

Join Us on a Journey of Excellence

Led by Diana, our fearless and visionary leader, MSI has become a symbol of both professional rigor and spirited dynamism. We’re the mentors you’ll remember fondly, the experts you’ll rely on, and the team that brings a little fun into ISO consulting. Let’s set new standards of excellence together, one ISO certificate at a time. Welcome to MSI, where your success story begins.



Proven Formula

Promising success, we continually update our methodologies to help you meet the requirements of international standards through the following process:

  1. Create a detailed plan with your existing and pending business capabilities in mind, mitigating risk
  2. Develop this plan considering your specific company scope, size and complexity
  3. Fulfill tasks as defined in the plan while we:
    • Complete set milestones on time
    • Conduct weekly in-house planning meetings on past, present and future tasks
    • Thoroughly review documentation prior to your review, approval and use
    • Guarantee that registration audits return zero or only single-digit findings
    • Regularly ask for your feedback on our performance using customer surveys, promising customer satisfaction through certification


MSI’s Policy

MSI assists customers to realize the benefits intended by the ISO Standards.  Direct outputs over time are:

  • Improved operational effectiveness
  • Customer satisfaction
  • Continual improvement
  • An understanding of environmental impact


Successful ISO registration is just the beginning for customers gaining these benefits. Our processes and services are continually assessed and improved to provide leading, accurate, and professional services.

Additionally, we work to continuously improve your company’s environmental performance through the prevention of pollution and the protection of the environment and thereby providing a unique advantage to our customers.

We are leaders in our industry and our customers are encouraged to contact MSI for guidance years past their ISO registration. Customer Satisfaction is an important aspect of our business. Our Customer Service Promise

Our intent is to meet or exceed requirements including legislative and local regulations at every opportunity by continually improving the effectiveness of not only our own Integrated Management System, but also the effectiveness of our customers’ Management Systems.

A Landmark Achievement: Elevating Our Services to New Heights

The Game-Changer: Our Partnership with the DoD

Our journey at MSI took a monumental turn when a renowned entity within the Department of Defense (DoD) chose us for a pivotal project. This wasn’t just another client; this was a milestone that transformed our path. After years of expanding our business through third-party growth, this opportunity was our moment to shine on a larger stage. We’ve been invited to provide services to such entities as the http://www.usmint.govInternational Civil Aviation Organization  and real fun the chocolate manufacturer https://www.lindt-spruengli.com/

Elevating Our Expertise: The ISO 9001 Certification Challenge

Tasked with assisting in ISO 9001 certification, we embraced the challenge with both hands. This project wasn’t just about meeting standards; it was about exceeding expectations and setting new benchmarks in the realm of ISO consulting. It was a testament to our capabilities and a validation of our commitment to excellence.

A Decade of Excellence and Counting

Fast forward ten years, and our partnership with the DoD has been nothing short of extraordinary. Within the first six years, we successfully implemented 11 systems, a feat that speaks volumes about our expertise and dedication. Our role extended beyond just initial certifications; we’ve been instrumental in conducting internal audits and facilitating recertification audits, ensuring ongoing compliance and excellence.

Redefining the Scope of Our Services

This experience with the DoD has not only changed the caliber of our ISO Consulting services but also our training methodologies. We evolved from being effective to being exemplary. Our approach has been sharpened, our skills honed, and our resolve strengthened. This isn’t just a story of a project; it’s a narrative of our growth, resilience, and unrelenting pursuit of excellence.

MSI Today: A Legacy of Excellence

Today, MSI stands as a beacon of quality and effectiveness in the world of ISO consulting. Our journey with the DoD was a pivotal chapter in our story, one that redefined our services and set us apart as leaders in our field. It’s a testament to our ability to not just meet but exceed the stringent demands of high-stakes environments and complex projects. At MSI, we don’t just embrace challenges; we transform them into milestones.