Take your ISO certification from a simple checked box to a competitive advantage with Membership to our ISO Certification Mastermind.
MSI’s Mastermind-style Membership combines expert level guidance and feedback with a Mastermind group with the joys of having 24/7 access to a full knowledgebase of topics designed to enhance your ISO certification.
The ISO Excellence Membership provides content year-round, with a different topic of focus each quarter. Each quarter will include a gap assessment, deep dive discussion, commitment to an improvement (we call these golden nuggets), and an accountability and support discussion. Gain trustworthy knowledge that increases confidence to make decisions faster.
Have 24/7 access to a constantly growing, expertly-curated library of resources. The exact knowledge when you need it.
Learn how to achieve and maintain Operational Excellence
Focus on your customer’s journey including how to map it (and follow through!)
Improve employee relations and onboarding through proper hiring and performance evaluation
Learn how to resolve customer complaints and turn them into lifelong partners
Gain an increased knowledge of proper management and operational techniques
Know how to properly structure your organization’s roles, responsibilities, and authorities
Dramatically improve the benefits of earning your ISO certification